Terms & Conditions

A legal disclaimer

CH Scaffold provides this website as a service to the public for general information purposes only. By accessing and using this website (www.chscaffold.com.au), you agree to the terms of this disclaimer.

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Terms & Conditions

Welcome to CH Scaffolding

CH Scaffold is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and store your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using our website or engaging our services, you consent to the practices described in this policy.

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What Information We Collect

We may collect the following types of personal information:

• Full name

• Business name

• Contact details (phone number, email address, physical address)

• Project details and site location

• ABN (for business clients)

• Payment information (where applicable)

• Any other information you provide via forms, emails, or calls

We do not collect sensitive information unless it is necessary and you have consented.

How We Collect Your Information

We may collect personal information when you:

• Submit an enquiry or request a quote via our website

• Call, email, or message us directly

• Fill out job site or booking forms

• Interact with us via social media or online platforms

• Make a payment or enter into a service agreement with us

How We Use Your Information

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We use your personal information to:

• Provide scaffolding services and respond to enquiries

• Create and send quotes, invoices, and job documentation

• Manage customer relationships and communications

• Maintain business records for legal and tax obligations

• Improve our services and website functionality

We will only use your personal information for the purpose for which it was collected unless otherwise permitted by law.

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Disclosure of Your Information

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We may disclose your personal information to:

• Subcontractors or service providers working on your project

• Financial institutions or payment processors (for billing)

• Regulatory bodies or law enforcement, where required by law

• Third-party IT or website service providers for support and maintenance

We will not sell, rent, or trade your personal information to third parties for marketing purposes.

Security of Your Information

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We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

This includes the use of:

• Secure servers and encrypted website forms

• Access controls and staff confidentiality agreements

• Regular review of data storage and protection practices

Access and Correction

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You have the right to request access to the personal information we hold about you and to request correction of any inaccurate or outdated information.

To make a request, please contact us using the details at the end of this policy.

Cookies and Website Tracking

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Our website may use cookies and analytics tools (such as Google Analytics) to collect non-personally identifiable information about website usage, such as:

• Browser type

• Pages visited

• Time spent on the site

• Device type and IP address

This data helps us improve our website and user experience. You can disable cookies via your browser settings.

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Third-Party Links

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Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites and encourage you to read their policies.

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Changes to This Policy

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We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date. Continued use of the website or our services indicates your acceptance of the updated policy.

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